Refund Policy

A once-off setup fee is charged for each vehicle registered on the platform. This fee covers administrative services including, but not limited to:

• ▸Vehicle onboarding and compliance checks
• ▸Platform setup and account configuration
• ▸Driver recruitment and onboarding assistance
• ▸Operational preparation and documentation processing

All setup fees are strictly non-refundable once payment has been made.

This is because onboarding work and administrative processes begin immediately after payment is received.

Management fees are charged as a percentage of weekly vehicle earnings and are deducted directly from generated earnings.

Because these fees are performance-based and tied to services already rendered, they are not refundable once applied.

If a vehicle generates no earnings, no management fee will be charged.

If you believe you have been incorrectly charged, please notify us within 7 days of the transaction.

Where a billing error is verified, we will:

• ▸Issue a refund, or
• ▸Apply a credit to the next billing cycle.

Clients may cancel fleet management services by providing written notice.

Upon cancellation:

• ▸Services will continue until the cancellation is processed
• ▸Outstanding management fees or operational costs will be deducted from the final payout
• ▸No refunds will be issued for services already delivered.

Where a refund is approved due to a billing error or other valid reason, the refund will be processed to the original payment method within 5–10 business days, depending on the payment provider.

We reserve the right to update or modify this Refund Policy at any time. Updates will be posted on this page with the revised effective date.

If you have any questions about this Refund Policy, please contact:

Email: info@fleeton.cloud **Website:** fleeton.cloud