Legal

Refund Policy

Last updated: 14 Jul 2026

Thank you for using PayFleet. This Refund Policy outlines the terms under which refunds may be granted, should any paid features be introduced to the platform in the future.

PayFleet is currently a free platform. No fees are charged today, so this policy is provided for transparency ahead of any future paid offering.

1. Current Pricing

PayFleet is currently offered free of charge to all fleet owners. There are no setup fees, subscription charges, or commissions taken on your fleet's earnings, so no refund is currently applicable to your use of the platform.

2. Future Paid Features

Should PayFleet introduce paid plans or premium features in the future, a dedicated Refund Policy covering those specific charges will be published and linked from this page before any payment is required.

Any future paid features will always be optional — existing free functionality will not be retroactively charged.

3. Billing Errors

If you believe you have been incorrectly charged for any future paid feature, please notify us within 7 days of the transaction.

Where a billing error is verified, we will:

  • Issue a refund, or
  • Apply a credit to the next billing cycle.

4. Changes to This Policy

We reserve the right to update or modify this Refund Policy at any time. Updates will be posted on this page with the revised effective date.

5. Contact Us

If you have any questions about this Refund Policy, please contact:

Email: info@payfleet.co.za **Website:** payfleet.co.za